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Terms & Conditions

Contact: Anita Mistry     Email: mistryaa@hotmail.co.uk          Phone: 07882402924

Payment

Prefered method of payment is via Paypal. This is the quickest and safest method of payment for both seller and purchaser and is favoured by many traders.

Please select “Paypal” to pay via your Credit Card or Paypal Account. Please pay immediately and no later than within 24hours of checkout.

 If you wish to pay by cheque please e-mail me via the ‘contact’ page with the details of the item(s) you wish to purchase, your name, address and contact details, and I will mark the items as ‘RESERVED’ on the site for a maximum of 5 working days to allow time for you to forward the monies to me.

 Shipping

Packages are sent 1st Class within the UK (International please contact me before making a purchase).  Items will be sent to the address provided on your paypal invoice unless you have advised me of another address – please check that the address that you want your purchases sent to are clearly visible on the invoice

 If you wish to have your item sent by recorded delivery please contact me before making your payment.

Your items will be sent out to you within 7 days of your order.  I will inform you when it leaves me so you have an approx idea of when to expect it.

Itsamistry Design Studio will not be held responsible for damage or delays to delivery once goods have been despatched. 

Refunds and Exchanges

 Whilst every care is take in describing each item alongside its photograph there may be times when a client may wish to return an item for a refund. The purchaser may do this within 90 days of receipt, as long as the item has not been worn and is in the perfect condition it left me in. For hygiene reasons, earrings for pierced ears cannot be be refunded unless faulty.  This does not affect your statutory rights.  Items should be returned in their original or equivilent packaging once I have received the item/s I will refund the monies, less postage costs, in the same format it was originally paid for. The return postage costs are the responsibility of the purchaser. 

I will endevor to remove / mark as sold any purchased items as soon as possible from the site, as most are unique items and exact copies cannot be made. In the unlikely event that two people order the same item before I have a chance to remove it, I will accept the order from the person that placed the order first.

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Self Representing Artist Jewellery Designer

When you purchase from an SRAJD member, you are buying directly from and supporting the artist.